Primary Care
Our services are designed to meet the health needs of individuals and families in our community. Our skilled team of providers is made up of family physicians, pediatricians, specialists, family nurse practitioners, and physician assistants.
We offer preventive services, chronic disease management, acute care, and referrals to specialists. We have on-site pharmacy, laboratory, and x-ray services, as well as after-hours clinician access for established patients.
To reach a clinician after hours, call (530) 246-5710 and press 1 for the Nurse Advice Line.
Our Services Include:
- Primary and preventative care for adults and children
- Well-Child exams (Child Health and Disability Program)
- Immunizations
- Urgent care
- Chiropractic care
- Family planning services
- Women's health exams
- Pregnancy care
- Specialty services
- Telemedicine
- HIV/AIDS Early Intervention Services
- Homeless outreach and care - HOPE Program
Primary Care can be found at the following locations:
Shasta Community Health Center
Anderson Family Health & Dental Center
Enterprise Family Health & Dental Center
Urgent Care
Shasta Lake Family Health & Dental Center
Women's, Babies' & Children's Center
Telehealth vs. Telemedicine: What’s the Difference?
Telehealth appointments are video or telephone appointments that you can have with your primary care clinician instead of coming into the health center.
Telemedicine appointments are video appointments at our health center that connect patients with specialist providers who are out of the area. Your clinician here will work with the specialist to create a treatment plan for you as well as order tests, labs, and medications that you need.
Telemedicine Specialties Available:
- Adult Neurology
- Adult Psychiatry
- Adult Endocrinology
- Pediatric Psychiatry
- Pediatric Neurology
- Pediatric Endocrinology
- Rheumatology
Telehealth Visits
We offer two types of telehealth visit options for our patients who are looking for a safe, quick, and convenient alternative to an in-person visit. Patients can talk with their clinician over the phone for a telephone visit, or they can see each other over video in a televideo visit. To have a televideo visit, all you’ll need is a smartphone, computer or tablet with an internet connection, camera, and microphone.
Permission for Telehealth Visits
Before you can start your telehealth visit, you must read the Permission for Telehealth Visits form and agree to its terms. You can find this on our Patient Forms page. A visit coordinator or call center representative will record your consent in your medical record before the start of your visit.
Preparing for Your Virtual Visit
If you’re using video to talk with a doctor, there are a few things you can do ahead of time to help the visit run smoothly.
- Choose a spot with plenty of light. If you’re using the camera on your phone, try turning on the flash if necessary.
- Make sure the camera is steady. This will be easier if you’re using a computer or laptop. To keep a phone steady, prop it up on a desk or table.
- Get comfortable. You’ll have an easier time focusing on the visit if your body is comfortable. This is another reason to prop up your phone — your arm will get pretty tired if you’re trying to hold the phone out in front of you the whole time!
- Wear loose clothing. If you’ll need to show the doctor something on your skin or a specific part of your body, wear something that’ll be easy to move so that the doctor can see clearly.
- Reduce background noise. This can be tricky when there are a lot of people in the house! But if you can, find a quiet activity for the kids — or your roommates — in a separate room.
- Close other applications. Some applications will slow down your internet connection. And even if they don’t, closing them will cut down on distractions.