DISCRIMINATION IS AGAINST THE LAW
Shasta Community Health Center complies with applicable Federal civil rights laws and does not
discriminate on the basis of race, color, national origin, age, disability, or sex. Shasta Community Health
Center does not exclude people or treat them differently because of race, color, national origin, age,
disability, or sex.
Shasta Community Health Center:
• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
o Qualified sign language interpreters
o Written information in other formats (large print, audio, accessible electronic formats, other
formats)
• Provides free language services to people whose primary language is not English, such as:
o Qualified interpreters
o Information written in other languages
If you need these services, contact Cris Navarro. If you believe that Shasta Community Health Center
has failed to provide these services or discriminated in another way on the basis of race, color, national
origin, age, disability, or sex, you can file a grievance with:
Brandon Thornock, Chief Operations Officer
P.O. Box 992790
Redding, CA 96001
Office: (530) 229-5074
TTY Number: (530)-646-3889
Fax: (530) 245-0863
bthornock@shastahealth.org
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Cris
Navarro is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office
for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and
Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-
800-368-1019, 800-537-7697 (TDD) Complaint forms are available at
http://www.hhs.gov/ocr/office/file/index.html.
