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September Patient Newsletter

Sharing Hope

The mission of Project HOPE, also called HOPE or the HOPE Van, is to deliver primary health services, essential for human wellness, to the most vulnerable citizens of our community.

Project HOPE offers mobile medical services to the Redding community and it’s open to everyone. We accept MediCal, DentiCal, Medicare, CMSP, and most other private insurance. A sliding fee scale (ability to pay) is also available.

The HOPE van is equipped with two exam rooms that may be used for medical treatment. The center of the van is set up with a nursing and intake area. Below is a list of services availabe on the HOPE van.

Medical Services

  • Examinations and immunizations
  • Preventative healthcare
  • Treatment of acute illness or injury
  • Management of chronic diseases
  • Diagnosis and treatment of sexually transmitted infections

We provide additional services to meet the special needs of our target populations:

  • Developmentally Disabled
  • Children
  • Homebound
  • Homeless or those at risk of homelessness

Have a concern? Here’s how you can let us know!

At SCHC we work very hard to remove barriers for our patients. We try to make it as easy as possible for our patients to let us know what they think. Our new feedback process allows patients to visit our website to let us know what’s going on from the privacy of their own home, or anywhere with internet access.

On our homepage you can find links for how to contact us with a concern on the top right corner. Patients have two options on how to submit feedback:

  1. Submit a Comment: This option is for patients that have general comments or concerns to share. We would like to know how you feel about the services we provide so we can make sure we are meeting your needs. These responses will help us improve our services.
  2. Submit a Grievance: This option is for patients that would like to submit a grievance (a formal complaint) that will go through a formal review process by SCHC’s management team. Each grievance will be reviewed and the patient will be contacted as soon as possible. If you are submitting a grievance form, be sure to save the 12 digit “Report Key” given to you at the end. This will help if you want to follow-up.

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News and Updates

  • January 2023 Patient Newsletter

    Construction has begun on our new Women’s, Babies’, and Children’s Center! It has been exciting to watch the construction process, foundation has been poured and the crew has started framing....

  • July 2022 Patient Newsletter

    We would like to congratulate: Dr. Taman Hoang, Dr. Jacob Suazo, and Dr. Tram Hoff for completing our residency program! Once doctors complete their residencies, they become board-ce...

  • June Patient Newsletter

    What are the patient surveys? You may receive a mail-in survey to your home from Partnership Health Plan of California (PHC).  PHC is responsible for coverage under Medi-Cal. Each ye...

  • May Patient Newsletter

    What is the Women’s Babies’ and Children’s Center? This is a new center that we are building across the street from our main center in Redding on Placer and Continental streets. Construction o...

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