Visit Coordinator, Family Practice

Posted: 
03/21/2014
Job Summary: 
 The primary function of the Visit Coordinator is to provide direct and indirect clerical/appointment support to the clinical team. The Visit Coordinator is expected to consult frequently with the Lead Visit Coordinator and/or the Front Office supervisor and clinical teams to inform the clinician of the information given or actions taken. Responsible for pre-registration, financial determination, appointment scheduling, and coordinating of all front office and registration functions as part of one or more clinical teams. Serves as liaison between clinical teams and other staff, other agencies, and patients.
 
Requirements: 
 · High school diploma required or equivalent 
· Ability to read, write, understand and spell English and medical terminology correctly
· Proficient computer or keyboarding skills
· Typing 35-45 WPM
· Excellent people skills and customer service orientation
 
Knowledge, Skills and Experience: 
 · Average proficiency using a computer to accomplish work
· High level of skill in maintaining calm, professional, courteous and helpful demeanor in times of stress
· Skill in making appropriate decisions to benefit patients and meet SCHC objectives
· Ability to prioritize work and complete it on a timely basis with minimal supervision
· Ability to follow procedures
· Ability to deal with change and seek out opportunities to effect change to promote patient care
· Strong customer service approach to problem solving situations
· Ability to read, write, understand and spell English correctly
 
Preferred: 
 · Experience working with common health care programs
· Experience working with patient registration procedures
· Basic knowledge of medical terminology
· Bi-lingual preferred
 

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